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Free shipping U.S. wide
Estimated delivered in 2-5 working days
All products are shipped free of charge from the United States. Note that there are restrictions, and cannot be shipped to P.O. BOX address and Alaska state.
When you place an order, Normally our delivery time within 2-5 business days. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery.
We will compensate you $10 delay fee for a significant logistics delay which over 10 business days or process returns. During this process, all transportation costs incurred are borne by VIVOHOME.
You may return most new, unopened items within 90 days of delivery for a full refund. Please note all shipping costs for delivery and return will be borne by the customer.
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply email us: official@vivohome.com, let us know your order number and the reason for the refund. We may need some photos or video to confirm issues and keep it as file.
After receiving the goods, please open the package immediately and check whether the items are damaged. If damage occurs, please send the product photos, videos and order number to our email within 48 h: official@vivohome.com
STURDY CONSTRUCTION - This birdcage is constructed of premium welded steel with a sleek black hammertone metallic finish that is stylish and spacious; Solid structure and quality craftsmanship ensure that it won’t easily deform from harsh weather or bird bites.
CONSIDERATE DESIGN - The heavy-duty sliding window latch keeps your bird securely staying inside its cage and not easy pecked open by bird; 4 360° rotating swivel casters allow for easy mobility and the bottom mesh grille helps you store bird food, toys or bird care products.
SLIDE-OUT TRAYS - The top and bottom of the cage feature pull-out trays made of PPC material that is durable and resists corrosion from waste; Both trays and the bottom grill are removable and are easy to clean, while 4 panels catch any food dropped by messy birds.
COMPLETE KIT - Comes with 4 removable stainless-steel bowls for feeding and 3 solid wood perches for birds to stand and rest; Also features a detachable ladder play area and an extra hook on top for hanging food, home décor, or toys to play with your birds.
IDEAL USE - Space for bird staying of the cage measures 18.5"(L) x 18.5"(W) x 26"(H); Wire spacing is 1/2''; This cage is a great home for your feathered friends and is suitable for multiple bird species: African Grey Parrots, Parakeets, Green-Cheek Conures, Parrotlet and so on; Note: Not suitable for Macaw, Cockatoo and other big birds.
Product and Package Information:
Material: Low-carbon Steel With Black Coating
Cage Dimension: 18.5"(L) x 18.5"(W) x 26"(H)
Overall Dimension: 25.8"(L) x 25.8"(W) x 72.4"(H)
Bar Spacing: 0.53"
G.W: 46 lbs.
Products Included:
1x Bird Cage
2 x Perch
4 x Feeding Bowl
4 x Bowl Holder
1 x Installation Accessories Kit (Packed with an OPP bag)
In the United States, all products are shipped from the United States, so there is no need to worry about logistics time.
About 2-5 days.If the logistics time is delayed due to unexpected circumstances, we will compensate accordingly according to the product.
For this item, we usually offer a 12-month warranty except for any inappropriate use and personal damage.
Rating of 2 stars. Multiple bars on cage were bent out of the box. The top tray section is bent and was a job to get aligned. Never again, will also inform friends not to bother
It arrived very fast , nice cage but some of the bars were all bent up and we didnt realize how much until we put it together. We tried carefully to use pliers , not perfect but will do.
Good quality product. Was easy to assemble and so far seems like it'll stand the test of time. Perfect size for a cockatoo.
Easy to put together! Great price ! Well worth it ! My birds love it!! Fast delivery! 1 day earlier than expected!
The cage was delivered in good condition, loved the quality.The instructions are terrible we hade to go to a video to put it together.Other than that we are very satisfied (so far)
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