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Free shipping U.S. wide
Estimated delivered in 2-5 working days
All products are shipped free of charge from the United States. Note that there are restrictions, and cannot be shipped to P.O. BOX address and Alaska state.
When you place an order, Normally our delivery time within 2-5 business days. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery.
We will compensate you $10 delay fee for a significant logistics delay which over 10 business days or process returns. During this process, all transportation costs incurred are borne by VIVOHOME.
You may return most new, unopened items within 90 days of delivery for a full refund. Please note all shipping costs for delivery and return will be borne by the customer.
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply email us: official@vivohome.com, let us know your order number and the reason for the refund. We may need some photos or video to confirm issues and keep it as file.
After receiving the goods, please open the package immediately and check whether the items are damaged. If damage occurs, please send the product photos, videos and order number to our email within 48 h: official@vivohome.com
PREMIUM BUILD - The hooks are made of heavy-duty iron with rubber coating, which protect objects from scratching or slips; Strong nylon ropes are extremely durable and tear-resistant, making sure goods are secure and will not fall.
EASY INSTALLATION - Designed with a pulley system, you can mount or hang kayaks to ceiling with ease; Just hook up your kayak and then pull the rope to lift and lock; Labor saving and convenient.
LARGE CAPACITY - The ceiling hoist allows you lift heavy loads weighing up to 125lbs up to 10 ft high; Greatly save space in your garage, especially for large volume products; We recommend using this lift at a max of 12 ft ceiling.
SAFETY LOCK - Never worry that hanging things will fall. It is equipped with a safe locking mechanism that prevents accidental release; When items are raised to the proper height, tie the rope to wall with an approx. slope angle of 45 degree, then the rope will be tightly locked in place and will not release.
VARIOUS USES - Package includes a 2-pack storage hoist sets (Pack of 4 hooks); Each pack can support up to 125lbs(60kg); Can be used in garages, repair shops, and factories; Ideal for hanging kayaks, canoes, paddle boats, mountain bicycles, ladders, surfboards, snowboards, skis, and wakeboards.
In the United States, all products are shipped from the United States, so there is no need to worry about logistics time.
About 2-5 days.If the logistics time is delayed due to unexpected circumstances, we will compensate accordingly according to the product.
For this item, we usually offer a 12-month warranty except for any inappropriate use and personal damage.
I am using this hoist to hold up an Old Town 136 kayak that weighs approximately 100 pounds. It was easy to install, easy to operate and a good value. Highly recommended.
The directions could have been a little clearer.
Had to rethink not drilling holes in the rafters, so make my own "U" bolt. Works fabulously.
The lock system failed after just a few minutes on several attempts, even after removing everything I could from the yak. The cheap rope would fray and slip. This may be a good product for much lighter projects. My garage has 10 ft ceilings and this only raised my kayak about 6 ft off the ground at its max height. If you want to store it above a vehicle or something else you need a 12ft or taller.
installed 2 of them - no issues - hung one kayak & one 16 foot canoe. works great!
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