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Free shipping U.S. wide
Estimated delivered in 2-5 working days
All products are shipped free of charge from the United States. Note that there are restrictions, and cannot be shipped to P.O. BOX address and Alaska state.
When you place an order, Normally our delivery time within 2-5 business days. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery.
We will compensate you $10 delay fee for a significant logistics delay which over 10 business days or process returns. During this process, all transportation costs incurred are borne by VIVOHOME.
You may return most new, unopened items within 90 days of delivery for a full refund. Please note all shipping costs for delivery and return will be borne by the customer.
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply email us: official@vivohome.com, let us know your order number and the reason for the refund. We may need some photos or video to confirm issues and keep it as file.
After receiving the goods, please open the package immediately and check whether the items are damaged. If damage occurs, please send the product photos, videos and order number to our email within 48 h: official@vivohome.com
Color | Black Body, and Golden handle |
---|---|
Package Weight | 12.8 lbs |
Package Dimension | 27.6 × 10.6 × 3.5inches |
Product Dimensions | 7.1 x 7.1 x 31.5 inches |
Weight | 11 pounds |
Package Include | Solid base,Tong,Shovel,Broom,Poker,Manual Instruction |
Color | Black Body, and Golden handle |
---|---|
Package Weight | 12.8 lbs |
Package Dimension | 27.6 × 10.6 × 3.5inches |
Product Dimensions | 7.1 x 7.1 x 31.5 inches |
Weight | 11 pounds |
Package Include | Solid base,Tong,Shovel,Broom,Poker,Manual Instruction |
EXQUISITE ORGANIZATION - The classic fireplace tool set includes a solid base, a tong, a shovel, a broom and a poker, making a perfect decoration to any fireplace; This fireplace tool set has everything you need to make a fire and clean up the aftermath; It looks aesthetic next to the hearth and is a useful tool for firewood burning in cozy evenings.
EASY ASSEMBLY - With the included manual you’ll have this set up in minutes, even for women or teenagers, it’s easy to fit together by himself; With high-quality material, it works well but not bulky.
PRACTICALITY & DURABLITY - The excellent design that is specially designed for most American families; Even using one of the tools, the set is still stable enough to stand up; Plus this set doesn’t take up much room, but is always at hand’s reach anytime when you need it. One purchase, lifetime use.
EXCELLENT DESIGN - Goes well with the corner and perfectly fits for the fireplace; Stand firmly for its well-balanced structure; Its metallic finish looks an advanced and sharp impression, adding a sense of luxury and decency.
CONSIDERATE TOUCHES - Using the special material, the fireplace cannot be corroded or feel heat from the handles; The ergonomically designed handles are highly functional and feature a comfortable grip and convenient hanging.
Color: Black Body; Golden handles
Package Weight: 12.8 lbs
Package Dimensions: 27.6" L × 10.6" W × 3.5" H
Package Include:
1 x Solid base; 1 x Tongs
1 x Shovel; 1 x Broom
1 x Poker; 1 x Manual Instruction
In the United States, all products are shipped from the United States, so there is no need to worry about logistics time.
About 2-5 days.If the logistics time is delayed due to unexpected circumstances, we will compensate accordingly according to the product.
For this item, we usually offer a 12-month warranty except for any inappropriate use and personal damage.
This set looks great next to the new wood stove! Easy to order, great price and fast delivery.
I love it! It’s beautiful and excellent quality!!!!
This fireplace set added an extra elegance to our gas fireplace. We wanted something to “complete” the look of the fireplace and this’d set is a beautiful finishing touch!
once I got one that wasn't damaged it was exactly what I asked for
It looks good the heaviness of the product makes you think it will last a long time
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