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Free shipping U.S. wide
Estimated delivered in 2-5 working days
All products are shipped free of charge from the United States. Note that there are restrictions, and cannot be shipped to P.O. BOX address and Alaska state.
When you place an order, Normally our delivery time within 2-5 business days. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery.
We will compensate you $10 delay fee for a significant logistics delay which over 10 business days or process returns. During this process, all transportation costs incurred are borne by VIVOHOME.
You may return most new, unopened items within 90 days of delivery for a full refund. Please note all shipping costs for delivery and return will be borne by the customer.
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply email us: official@vivohome.com, let us know your order number and the reason for the refund. We may need some photos or video to confirm issues and keep it as file.
After receiving the goods, please open the package immediately and check whether the items are damaged. If damage occurs, please send the product photos, videos and order number to our email within 48 h: official@vivohome.com
FLEXIBLE TIMER AND SCHEDULE - After downloading the VIVOHOME app and connecting to Wi-Fi (Note: Support 2.4Ghz Wi-Fi only), you will be able to control your devices easily through the app; Each socket can be programmed for different start and end times. Working time with intervals and duration cycles can also be scheduled as your need
VOICE & REMOTE CONTROL - The app for this Wi-Fi power outlet is compatible with Amazon Alexa, Google Assistant; It’s super easy to control your appliances by a voice command
3 INDIVIDUAL SOCKETS - Each socket can be controlled independently; And you can name these sockets to differentiate them clearly; There is also a Tap-to-run function on the app that you can switch on or off all the devices together
SMART AND CONVENIENT - The Wi-Fi outdoor outlet can show the current temperature, humidity, and air quality like a remote weather station after setting your location
DURABLE AND VERSATILE - It is of IP44 protecting construction and can withstand-4-140℉(-20℃-60℃); The rubber covers on each socket will prevent rain from getting in
In the United States, all products are shipped from the United States, so there is no need to worry about logistics time.
About 2-5 days.If the logistics time is delayed due to unexpected circumstances, we will compensate accordingly according to the product.
For this item, we usually offer a 12-month warranty except for any inappropriate use and personal damage.
Works great.Some notes:- Smart Life / Tuya app works.- Works with Google / Alexa- Outlets are independently controlled- So far, no issues with leaving it outdoors- Packaging is well done and giftableOverall, recommended.
great
The goods were sent quickly, everything works as it should .. Recommend!
Great sockets! Thank you!
All is well. Connected, works. I recommend the goods and the seller.
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