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Free shipping U.S. wide
Estimated delivered in 2-5 working days
All products are shipped free of charge from the United States. Note that there are restrictions, and cannot be shipped to P.O. BOX address and Alaska state.
When you place an order, Normally our delivery time within 2-5 business days. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery.
We will compensate you $10 delay fee for a significant logistics delay which over 10 business days or process returns. During this process, all transportation costs incurred are borne by VIVOHOME.
You may return most new, unopened items within 90 days of delivery for a full refund. Please note all shipping costs for delivery and return will be borne by the customer.
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply email us: official@vivohome.com, let us know your order number and the reason for the refund. We may need some photos or video to confirm issues and keep it as file.
After receiving the goods, please open the package immediately and check whether the items are damaged. If damage occurs, please send the product photos, videos and order number to our email within 48 h: official@vivohome.com
STURDY CONSTRUCTION - Our bird cage is made of the highest-quality metal frame which has been tested to ensure durability; Designed by exquisitely nontoxic hammer-pattern paint, which is corrosion-resistant, it not only ensures beauty but also a healthy and safe living environment for birds.
MULTIPLE FUNCTIONS - The design with flat-top gives you more free space to hang bird toys or put some potted plants to decorate the appearance of your cage, increasing the enjoyment of the bird cage.
CONSIDERATE DESIGN - With the design of the considerate 4 universal casters, you can put the cage where you want and it will not run to anywhere; The perch is designed to fit the size of a bird's feet and the breeding box can be hung on either side of the cage.
EASY TO CLEAN - Designed with the drawer style tray, all you need to do is to slide out the bottom tray and wash it off, which is easier to observe and clean for you.
ABUNDANT ACCESSORIES - In addition to the high quality steel frame bird cage, we also provide you with 4 plastic transparent food boxes, 2 wooden perches and a tray in the cage.
In the United States, all products are shipped from the United States, so there is no need to worry about logistics time.
About 2-5 days.If the logistics time is delayed due to unexpected circumstances, we will compensate accordingly according to the product.
For this item, we usually offer a 12-month warranty except for any inappropriate use and personal damage.
We absolutely love this cage. Our bird loves it too! Love how large the doorway is. There are 4 sections to put food/water trays, although we only use 2. And the bottom rack is perfect for storing all of his extra food. The quality was beyond my expectations. I usually hesitate buying things without being able to see it first. But this was a great purchase!
Good quality cage. Assembly instructions were pretty vague. I needed a cage for my 2 parakeets that my young cats would not be able to knock down/over. This cage fits the bill. It is larger than I anticipated…but my budgies seem to like it.
We use this cage as a sleep or travel cage for our Indian Ringneck. The door is easily large enough to take him out and put him in without ruffling any feathers, even his tail. We did toss the dowel perches and use natural wood, but we do that with all our cages. Love this one... Highly recommend!
I can’t tell u much about assembling it since my husband took on that task but I can say it didn’t take him long so I can assume it was simple enough. My bird loves it, she has a lot of space. The only thing I didn’t like was the wooden bar it comes with is loose and falls often so I’ve had to replace it. I leave the door open and my baby loves to climb to the tippy top. She spends the majority of the day on the outside but is able to climb in and out as she pleases. She’s always singing and seems happy with her home
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