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Free shipping U.S. wide
Estimated delivered in 2-5 working days
All products are shipped free of charge from the United States. Note that there are restrictions, and cannot be shipped to P.O. BOX address and Alaska state.
When you place an order, Normally our delivery time within 2-5 business days. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery.
We will compensate you $10 delay fee for a significant logistics delay which over 10 business days or process returns. During this process, all transportation costs incurred are borne by VIVOHOME.
You may return most new, unopened items within 90 days of delivery for a full refund. Please note all shipping costs for delivery and return will be borne by the customer.
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply email us: official@vivohome.com, let us know your order number and the reason for the refund. We may need some photos or video to confirm issues and keep it as file.
After receiving the goods, please open the package immediately and check whether the items are damaged. If damage occurs, please send the product photos, videos and order number to our email within 48 h: official@vivohome.com
STURDY FRAME - This large bird cage is made of high-quality, low-carbon, rust-proof and waterproof steel, with guaranteed quality and durability; This cage is covered with non-toxic hammer-pattern paint, giving birds a healthier and safer living environment; The steel frame is more stable, with four caster wheels at the bottom, so you can move it anywhere you like, saving you effort; Cage has a perfect anti-escape design, and latch that is firm and safe.
CONSIDERATE DESIGN – Designed with a base frame for ample space for extra toys and room to play; We’ve also added a drawer-type sandbox and mesh shelf for convenience and accessibility.
EASY CLEANING – To clean the bottom of this bird cage, all you need to do is to slide out the bottom tray and wash it off; Additionally, all shelving can be easily removed for easy cleaning.
SAFETY & SECURITY - Our bird cage is made of low-carbon steel, which is rust-proof and water-resistant, and the latches are strong and durable; Two-cage-doors design seems simple, but it helps ensure that your birds don’t escape, prevent, before it happens; Steel wires are evenly spaced to ensure the safety and meet ornamental value at same time.
ABUNDANT ACCESSORIES - In addition to high-quality steel cages, we also provide you with a wealth of accessories, including 4 white plastic food boxes, 3 long wooden sticks, and a bird cage hanging accessories, which is a colored bell stand and three color is shipped randomly. Note: This accessory is not suitable for large birds.
Product Specifications:
Cage Size: 31.1"(L) x 20.5"(W) x 37.7"(H)
Tray Size: 29.7"(L) x 20.1"(W) x 1.3"(H)
Door Size: 9.7"(L) x 8.8"(W)
Bar Spacing: 0.6''
In the United States, all products are shipped from the United States, so there is no need to worry about logistics time.
About 2-5 days.If the logistics time is delayed due to unexpected circumstances, we will compensate accordingly according to the product.
For this item, we usually offer a 12-month warranty except for any inappropriate use and personal damage.
The food/water dishes do not fit the cage. I need to buy other food/water dishes that will fit the cage. The ones that come with the cage look like they will break really easy in time with regular usage taking them in and out. It could use side doors to allow more perches to be put in and a for a bird bath. The doors are hard to open, the cage is easy to assemble.
Excellent for parrots the size is very correct.
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