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Free shipping U.S. wide
Estimated delivered in 2-5 working days
All products are shipped free of charge from the United States. Note that there are restrictions, and cannot be shipped to P.O. BOX address and Alaska state.
When you place an order, Normally our delivery time within 2-5 business days. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery.
We will compensate you $10 delay fee for a significant logistics delay which over 10 business days or process returns. During this process, all transportation costs incurred are borne by VIVOHOME.
You may return most new, unopened items within 90 days of delivery for a full refund. Please note all shipping costs for delivery and return will be borne by the customer.
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply email us: official@vivohome.com, let us know your order number and the reason for the refund. We may need some photos or video to confirm issues and keep it as file.
After receiving the goods, please open the package immediately and check whether the items are damaged. If damage occurs, please send the product photos, videos and order number to our email within 48 h: official@vivohome.com
PREMIUM BUILD - The VIVOHOME Heavy-Duty Ceiling Mount’s hooks are made iron with a rubber coating that protects what you hang from scratches or slips; Its strong nylon ropes are extremely durable and tear-resistant, making sure your goods are secure and will not fall.
EASY INSTALLATION - Designed with an innovative pulley system, you can mount or hang kayaks, tires, bicycles, ladders, or any other bulky items to the ceiling with ease; Just hook up your kayak and pull the rope to lift and lock; Labor-saving and convenient.
LARGE CAPACITY - The ceiling hoist allows you lift heavy loads weighing up to 125lbs up to 10 ft high; We recommend using this lift at a max of 12 ft ceiling; Please be aware that 125 lbs is ultimate capacity, to prolong its life, we recommend lifting heavy weights under 100 lbs.
SAFETY LOCK - Never worry that what you hang will fall; the hoist is equipped with a safety lock mechanism that prevents accidental release; When items are raised to the proper height, tie the rope to the wall with an approx. slope angle of 45 degrees, and it will be tightly locked in place and will not release.
VARIOUS USES - Package includes a 2-pack storage hoist sets (Pack of 4 hooks); Each pack can support up to 125lbs (60kg); Can be used in garages, repair shops, and factories; Ideal for hanging kayaks, canoes, paddle boats, mountain bicycles, ladders, surfboards, snowboards, skis, and wakeboards.
In the United States, all products are shipped from the United States, so there is no need to worry about logistics time.
About 2-5 days.If the logistics time is delayed due to unexpected circumstances, we will compensate accordingly according to the product.
For this item, we usually offer a 12-month warranty except for any inappropriate use and personal damage.
This was very easy to install and use!
Easy to install, seems sturdy, somewhat hard to release with a heavy kayak, works well on the lighter kayaks
The unit itself is great the rope that comes with it not so great, before I even put I even put a kayak in it the outside of the rope fraid apart needing a new rope, other then that, I'm satisfied.
I added this to my metal carport. Probably not the best idea but it’s working fine about a week now and no problems. Install was tricky due to bad directions but that’s what YouTube is for. Hardware seems good I have a 64lb fishing kayak. I would probably not test the limit on it. If the steps had rubbers on it. It would be a lot better. And the straps are pretty long for my kayak so I sewed a new hole in it to make a shorter strap. Put them up a few inches now my truck fits in the carport too.
Straightforward, easy to install, and sturdy parts. Was very pleased.
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