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Free shipping U.S. wide
Estimated delivered in 2-5 working days
All products are shipped free of charge from the United States. Note that there are restrictions, and cannot be shipped to P.O. BOX address and Alaska state.
When you place an order, Normally our delivery time within 2-5 business days. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery.
We will compensate you $10 delay fee for a significant logistics delay which over 10 business days or process returns. During this process, all transportation costs incurred are borne by VIVOHOME.
You may return most new, unopened items within 90 days of delivery for a full refund. Please note all shipping costs for delivery and return will be borne by the customer.
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply email us: official@vivohome.com, let us know your order number and the reason for the refund. We may need some photos or video to confirm issues and keep it as file.
After receiving the goods, please open the package immediately and check whether the items are damaged. If damage occurs, please send the product photos, videos and order number to our email within 48 h: official@vivohome.com
Color | Black,Gold |
---|---|
Voltage | 120V/60Hz |
Power | 750/1500W |
Product Dimensions | 22.5 x 10.5 x 14 inches |
Gross Weight | 13.9 lbs |
Note | Flame effects can be used independently. |
Color | Black,Gold |
---|---|
Voltage | 120V/60Hz |
Power | 750/1500W |
Product Dimensions | 22.5 x 10.5 x 14 inches |
Gross Weight | 13.9 lbs |
Note | Flame effects can be used independently. |
The VIVOHOME log quartz fireplace presents a realistic 3D smoldering lighting effect, providing a warm atmosphere in your room during the cold winter. With the remote control and timer settings, you can easily adjust the temperature, flame effect, and heating timer.
In the United States, all products are shipped from the United States, so there is no need to worry about logistics time.
About 2-5 days.If the logistics time is delayed due to unexpected circumstances, we will compensate accordingly according to the product.
For this item, we usually offer a 12-month warranty except for any inappropriate use and personal damage.
This is very cool for the price on Black Friday especially. We don't use it for heat just for a useless fireplace you definitely have to take a second look to realize it's fake. I don't like the readout on the front or the labels on the front kind of takes away from the realisticness also the mute button on my new LG TV controls this
I'm glad i bought this! Warms well ( i wish it had a stronger setting for heat), flames look great!
A wonderful heater and the fire effect exceeds expectations. Projecting flames on the fireplace back makes it look very real. The remote works very well. Hi/lo heat settings. Low noise.
It is easy to set up and has a life like flame. We like that you can have the flame with or without heat b
I had a fireplace that I wasn't using but with the upcoming cold weather, thought I would go ahead and invest the $100 in this product. Easy to install, remote works well and heat output is okay -
The flames playing on the back of of the fireplace look nice. The Red Led in the middle of the firelogs is a little distracting, and on initial set up - a very plastic heat smell but that disappeared over time - doesn't have a temp gauge, nor crackling sound so you can hear the wheels turning and of course the blower but all in all I am happy with the purchase for the price and fulfills my need nicely.
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