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Free shipping U.S. wide
Estimated delivered in 2-5 working days
All products are shipped free of charge from the United States. Note that there are restrictions, and cannot be shipped to P.O. BOX address and Alaska state.
When you place an order, Normally our delivery time within 2-5 business days. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery.
We will compensate you $10 delay fee for a significant logistics delay which over 10 business days or process returns. During this process, all transportation costs incurred are borne by VIVOHOME.
You may return most new, unopened items within 90 days of delivery for a full refund. Please note all shipping costs for delivery and return will be borne by the customer.
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply email us: official@vivohome.com, let us know your order number and the reason for the refund. We may need some photos or video to confirm issues and keep it as file.
After receiving the goods, please open the package immediately and check whether the items are damaged. If damage occurs, please send the product photos, videos and order number to our email within 48 h: official@vivohome.com
VENTILATION DESIGN & CONSTANT TEMPERATURE - Designed with 2 vents at the front and back, the DEStar dog house ensures good circulation of air; The lovely dog can always breathe fresh air whatever the weather is outside; In addition, the double vents help to keep your dog feel cool in summer but warm in winter.
ELEVATED BASE & WARM HARBOR - The 2.7”/3.2” higher base prevents the dirty water from flowing into the house, protecting the lovely dog from dirt, rain, snow, frostbite, and scald.
DETACHABLE & WATERPROOF ROOF - The detachable design and smooth surface make the cleaning easier; And the slant roof diverts water away very quickly, protecting the dog house from heavy rain.
EASY CLEANING - lf you want to clean up the interior of the dog house, just loose the screws and take off the detachable roof; It’s very convenient to refresh your pet’s home.
LARGE & STURDY HOUSE - The dog house is large enough for adorable dogs of different sizes, please check the dimensions before buying; this product can accommodate a dog up to 100 lbs,designed for small or medium sized pets; Made of sturdy, durable, thick PP plastic, anti-corrison and antirust, it is very suitable for patio and backyard.
Material:PP
Medium Item Weight:13.9 Pounds
Medium Item Dimensions LxWxH:28.7 x 25.1 x 27.9 inches
Large Item Weight:21 Pounds
Large Item Dimensions LxWxH:32.6 x 29.5 x 33 inches
In the United States, all products are shipped from the United States, so there is no need to worry about logistics time.
About 2-5 days.If the logistics time is delayed due to unexpected circumstances, we will compensate accordingly according to the product.
For this item, we usually offer a 12-month warranty except for any inappropriate use and personal damage.
Needs a way to install heat light in it
We purchased this dog house for our old Beagle. She likes to spend time in the backyard and we wanted her to have a place to relax when she gets tired of walking. We did not anticipate that our little Yorkie would immediately love the dog house and not let our Beagle enter the house. So, we purchased a smaller version of this same house for our Yorkie, and hope that he won't notice that it is a bit smaller.
easy to assemble and it’s big enough for my boxer mix. my puppy is a very anxious dog so we bought her this house to use indoors. it’s really cute too we love it!
Nice looking house for my fur baby, she is a large 88 lb ridgeback.
The media could not be loaded. Muy bonita
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