Payment Methods:
PayPal: You will be redirected to their website where you can log in and finalize the payment. You can connect your credit card, debit card or bank account to PayPal for purchasing products.

Credit Card:

After Payment:
Complete the payment, the order will be processed and a message of order confirmation will be sent to your e-mail address.

Refund Process:

If you would like a refund for any problems with your product, please feel free to email us. We are more than happy to help you and work together to solve any issues. If your refund request is granted and the process is completed, we will give the refund to your original payment account.


Refund time:
The refund will take 3-7 working days to arrive.
Please confirm the return address with us before returning. The return address is different from the shipping address on the package.Please confirm the address with us before return, and we will send the return address to you via email.

Note: Due to the epidemic, for safety reasons, we do not accept returns for non-quality issues.

If there are other questions, please send the order number to official@vivohome.com
We will solve it for you within 24 h.