Q1:How soon can I receive my product?
A:About 3-5 days.
All products are shipped from the United States, no need to worry about logistics time.

Q2:Where is the shipment from?
A:In the United States, all products are shipped from the United States, so there is no need to worry about logistics time.

Q3: Can I get a coupon?
A: Yes
One item:enjoy 6% discount, the coupon code is VH6
Any 2 items:enjoy 10% discount,No need to enter a discount code
If you want more coupons, please contact us via online chat-"Chat with us"
Or our email:official@vivohome.com.

Q4: What is your return policy?
A: We allow returns of all items within 30 days of your order date. Just send us an email with your order number to official@vivohome.com.Our staff will process your return and refund immediately.

Q5:Why have I not received my refund?
A:We will process your refund the next day.
But the progress of the bank is beyond our control, please understand.If you have not received your refund on the 3rd day, please contact your bank.