Learn how VIVOHOME worked during the epidemic
FAQs about Orders and Deliveries and the COVID-19 virus
1. Can I place an order? Will VIVOHOME deliver the package?
Yes, however, delivery times may be longer than usual. You can find updated delivery times on the product detail page for each item, and in checkout. Do not use delivery addresses for buildings that may be closed due to the current provisions (e.g. schools).
2. What's the status of my order and delivery? Can I change the address on my order?
Way:contact us by email@example.com
Time:You can change the delivery address for an order until it ships.
3. Can I still make returns?
Yes. We are still processing returns. To start a return and learn more about returns,please visit Return Policy
4.What is VIVOHOME doing to keep customers and employees safe?
We quickly took measures to improve the working environment and provided each employee with personal protective equipment (such as masks and gloves).
5.VIVOHOME-visionVIVOHOME hope everyone will live a healthy lifestyle and create a better future.
VIVOHME will continue to make every effort to provide quality services to customers around the world.